Hotel Front Desk Agent
East Wenatchee, WA East Wenatchee, WA Part-time Part-time From $16 an hour From $16 an hour 4 days ago 4 days ago 4 days ago Responsibilities Welcome guests to the hotel.
Check guests into and out of the hotel.
Answer phones and take reservations.
Accurately and responsibly handle all guest payments.
Balance/verify all monetary transactions in the appropriate front desk system.
Responsible for maintaining all documentation regarding room registration, room occupants, changes, charges, credit card transactions, customer service, and maintenance issues.
Offer guests assistance whenever possible.
Responsible for resolving customer relations issues.
Answer questions pertaining to hotel policy and services.
Perform light cleaning duties.
Ensure that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.
Perform other hotel tasks as needed.
Coordinate with housekeeping and maintenance departments for daily tasks to be completed.
Prepare the morning breakfast for guests.
Comply with all hotel standards, policies, and procedures.
Practice safe work habits to ensure safety to guests, employees and to self.
Requirements Preferably have experience with Skytouch Technology, or any property management systems.
Preferably have a minimum experience of 3 to 6 months as hotel front desk agent.
Must have 6 months customer service experience.
Must have excellent communication skills, professional appearance, multitasking ability, and team player attitude.
Must have a friendly and courteous personality.
Treat fellow employees with respect and work with one another to accomplish the company's goals.
Should be willing to be trained and have responsible decision making skills.
Must be detail oriented.
Must be able to work alone and able to handle all types of people and situations.
Must have reliable transportation to and from work.
Must be able to work a flexible schedule including weekends and holidays.
We are looking for someone flexible to cover any shift.
' ' Work Remotely No Job Type:
Part-time Pay:
From $16.
00 per hour
Benefits:
Employee discount Flexible schedule Schedule:
8 hour shift Evening shift Holidays Monday to Friday Weekend availability Supplemental pay types:
Bonus pay Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Check guests into and out of the hotel.
Answer phones and take reservations.
Accurately and responsibly handle all guest payments.
Balance/verify all monetary transactions in the appropriate front desk system.
Responsible for maintaining all documentation regarding room registration, room occupants, changes, charges, credit card transactions, customer service, and maintenance issues.
Offer guests assistance whenever possible.
Responsible for resolving customer relations issues.
Answer questions pertaining to hotel policy and services.
Perform light cleaning duties.
Ensure that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.
Perform other hotel tasks as needed.
Coordinate with housekeeping and maintenance departments for daily tasks to be completed.
Prepare the morning breakfast for guests.
Comply with all hotel standards, policies, and procedures.
Practice safe work habits to ensure safety to guests, employees and to self.
Requirements Preferably have experience with Skytouch Technology, or any property management systems.
Preferably have a minimum experience of 3 to 6 months as hotel front desk agent.
Must have 6 months customer service experience.
Must have excellent communication skills, professional appearance, multitasking ability, and team player attitude.
Must have a friendly and courteous personality.
Treat fellow employees with respect and work with one another to accomplish the company's goals.
Should be willing to be trained and have responsible decision making skills.
Must be detail oriented.
Must be able to work alone and able to handle all types of people and situations.
Must have reliable transportation to and from work.
Must be able to work a flexible schedule including weekends and holidays.
We are looking for someone flexible to cover any shift.
' ' Work Remotely No Job Type:
Part-time Pay:
From $16.
00 per hour
Benefits:
Employee discount Flexible schedule Schedule:
8 hour shift Evening shift Holidays Monday to Friday Weekend availability Supplemental pay types:
Bonus pay Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
