Technical Support Representative
LocalTel Communications LocalTel Communications East Wenatchee, WA East Wenatchee, WA Full-time Full-time $16.
50 - $17.
50 an hour $16.
50 - $17.
50 an hour 4 days ago 4 days ago 4 days ago LocalTel Communications is looking for energetic, friendly and motivated people to join our Technical Support Department.
Ideal applicants will have outstanding customer service and communications skills, as well as a helpful disposition.
Experience troubleshooting internet, television, and phone service preferred, but not necessary.
Bi-lingual encouraged but not required.
EOE Technical Support Representative Job Duties:
Provides answers to clients by identifying problems, researching answers, and guiding client through corrective steps.
Improves customer relations by entering and maintaining electronic documentation.
Improves system performance by identifying problems and recommending changes.
Increases knowledge by participating in educational opportunities.
Maintains a professional relationship with customers, co-workers and outside resources.
Qualities/Traits:
Skilled in working independently, as well as part of a team.
Self-Motivated Critical thinker Friendly and helpful
Experience:
Networking, Routers, VoIP Operating Systems:
Windows XP, Vista, 7, 8, and 10.
Mac OSX a plus.
Familiarity with Email Clients, such as Windows Live Mail, Outlook, etc.
Compensation depending on experience.
Following trial period of full-time employment, benefits include medical, dental, 401K, HSA, as well as free/discounted phone, internet, and television service, if available in your area.
Opportunities for advancement.
Job Type:
Full-time Pay:
$16.
50 - $17.
50 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Schedule:
10 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 - $17.
50 an hour $16.
50 - $17.
50 an hour 4 days ago 4 days ago 4 days ago LocalTel Communications is looking for energetic, friendly and motivated people to join our Technical Support Department.
Ideal applicants will have outstanding customer service and communications skills, as well as a helpful disposition.
Experience troubleshooting internet, television, and phone service preferred, but not necessary.
Bi-lingual encouraged but not required.
EOE Technical Support Representative Job Duties:
Provides answers to clients by identifying problems, researching answers, and guiding client through corrective steps.
Improves customer relations by entering and maintaining electronic documentation.
Improves system performance by identifying problems and recommending changes.
Increases knowledge by participating in educational opportunities.
Maintains a professional relationship with customers, co-workers and outside resources.
Qualities/Traits:
Skilled in working independently, as well as part of a team.
Self-Motivated Critical thinker Friendly and helpful
Experience:
Networking, Routers, VoIP Operating Systems:
Windows XP, Vista, 7, 8, and 10.
Mac OSX a plus.
Familiarity with Email Clients, such as Windows Live Mail, Outlook, etc.
Compensation depending on experience.
Following trial period of full-time employment, benefits include medical, dental, 401K, HSA, as well as free/discounted phone, internet, and television service, if available in your area.
Opportunities for advancement.
Job Type:
Full-time Pay:
$16.
50 - $17.
50 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Schedule:
10 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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